Photoshop CS4 Not Responding When Editing PSD
in [Photoshop Graphics]
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From: jlhwebgal on 9 Sep 2009 10:54 Hello, I recently purchased a Dell Studio XPS 435 which features the Intel i7 CPU and 64bit Windows 7. It has 6mb of RAM. I have photoshop set to 65% Ram usage and disabled OpenGL Drawing. I don't have a problem opening and editing jpg images thus far but psd's with layers will stall the program at the first attempted edit where I get a (Not Responding) message and have to force the program to close. History is set to 20 and Cache Levels 3. Assistance would be greatly appreciated.
From: keepout on 9 Sep 2009 12:01 On Wed, 9 Sep 2009 07:54:14 -0700 (PDT), jlhwebgal <jgarcia95003(a)gmail.com> wrote: >Hello, > >I recently purchased a Dell Studio XPS 435 which features the Intel i7 >CPU and 64bit Windows 7. It has 6mb of RAM. I have photoshop set to >65% Ram usage and disabled OpenGL Drawing. I don't have a problem >opening and editing jpg images thus far but psd's with layers will >stall the program at the first attempted edit where I get a (Not >Responding) message and have to force the program to close. > >History is set to 20 and Cache Levels 3. > >Assistance would be greatly appreciated. I think the 1st correction is 6 gigs of ram not mb. not sure why you'd disable OpenGL... I'd turn that back on also. You could probably lower the history unless you use them. Other than the fact I get 'not responding' on Vista HP, didn't happen with the XP machine. I can't think of 1 reason why you should get the not responding unless you're running 32 bit PS on a 64 bit machine. Then again it is a windows OS. That machine has more horsepower than anything on the market now. Even if it were running 32 bit PS, there should be more than enough power to keep it running without that message. Buut that message will disappear, if you have some patience. I would suspect it would respond much faster than my 2 gig 32 vista HP. Then again it [I7] just may not be setup correctly. I read a review on this, and the only negative was the power supply, not to mention weighing 40 pounds. Next step thru all the PS settings. And see if the BIOS is configured correctly to make full use of the 6 gigs of ram. I'm thinking 32 bit PS will not use any more than 2 gigs ram, no matter how much is available. So you could probably up that 65% ram usage to 90-100%.
From: jlhwebgal on 9 Sep 2009 14:51 Hi, Yes you are correct 6 gig of RAM on an i7 full size tower which doesn't have the power supply issue (I believe?) that the slim version has. Yep its a big big machine ;-) But size was not a concern for me. The message doesn't disappear and strangely only happens when I load a file that I had from CS2 into it with layers. I was told to turn off the OpenGL in other forums for people having problems. I am running the 64 bit version btw. I appreciate assistance on this :-) Jennifer On Sep 9, 9:01 am, keep...(a)yahoo.com.invalid wrote: > On Wed, 9 Sep 2009 07:54:14 -0700 (PDT), jlhwebgal <jgarcia95...(a)gmail.com> > wrote: > > >Hello, > > >I recently purchased a Dell Studio XPS 435 which features the Intel i7 > >CPU and 64bit Windows 7. It has 6mb of RAM. I have photoshop set to > >65% Ram usage and disabled OpenGL Drawing. I don't have a problem > >opening and editing jpg images thus far but psd's with layers will > >stall the program at the first attempted edit where I get a (Not > >Responding) message and have to force the program to close. > > >History is set to 20 and Cache Levels 3. > > >Assistance would be greatly appreciated. > > I think the 1st correction is 6 gigs of ram not mb. > not sure why you'd disable OpenGL... I'd turn that back on also. > > You could probably lower the history unless you use them. Other than the fact I > get 'not responding' on Vista HP, didn't happen with the XP machine. I can't > think of 1 reason why you should get the not responding unless you're running > 32 bit PS on a 64 bit machine. Then again it is a windows OS. > > That machine has more horsepower than anything on the market now. Even if it > were running 32 bit PS, there should be more than enough power to keep it > running without that message. Buut that message will disappear, if you have > some patience. I would suspect it would respond much faster than my 2 gig 32 > vista HP. Then again it [I7] just may not be setup correctly. > > I read a review on this, and the only negative was the power supply, not to > mention weighing 40 pounds. > Next step thru all the PS settings. And see if the BIOS is configured correctly > to make full use of the 6 gigs of ram. > I'm thinking 32 bit PS will not use any more than 2 gigs ram, no matter how > much is available. So you could probably up that 65% ram usage to 90-100%..
From: keepout on 10 Sep 2009 09:05 On Wed, 9 Sep 2009 11:51:42 -0700 (PDT), jlhwebgal <jgarcia95003(a)gmail.com> wrote: > >Hi, > >Yes you are correct 6 gig of RAM on an i7 full size tower which >doesn't have the power supply issue (I believe?) that the slim version >has. Yep its a big big machine ;-) But size was not a concern for me. > >The message doesn't disappear and strangely only happens when I load a >file that I had from CS2 into it with layers. I was told to turn off >the OpenGL in other forums for people having problems. I am running >the 64 bit version btw. > >I appreciate assistance on this :-) Hmm... CS2 PSD's are NOT compatible with CS4. Again check your settings, and in this case check the PS settings specifically the 'maximize compatibility' settings. That sheds a lot of light on the subject. You have it beating itself to death trying to make heads or tails out of an image it knows it should recognize because of the extension, but it isn't a jpg, it isn't a psd, it isn't a etc.... so it goes into a brain dead loop trying to figure out what it is. And with the speed of that machine, it goes into 'not responding' much faster than slower older machines. And in this case, I'd bet it would NEVER return from not responding. Set the MAXIMIZE compatibility setting to ALWAYS, and let it convert those PS2 files to PS4 or whatever version you're using.Then save them 'SAVEAS' a ps4 version assuming you're just trialing PS4. ie: I'm using PS4 on a 2 gig Vista HP. I've opened files 15,000 x 12,000 pixels. And had ZERO delay as I rotate or move them within the window. The new use of the GPU vs CPU in CS4. I'm betting those files are MUCH larger than your cs2 files. cs2 did have a size limitation. But you need OpenGL turned on to use the GPU. Video: Using OpenGL optimization http://tv.adobe.com/watch/learn-photoshop-cs4/using-opengl-optimization/ Yeah those 2 things could seriously cripple PS with anything larger than a thumbnail image. You want to put those that told you to turn off the open gl into a kill file. They are not helping you. You need to take everything you read online with a bucket of salt. Trolls are not always easily recognized until you are into the 2nd hour of restoring your machine from following some trolls stupid advice. Specifically those that tell you to DELETE something to fix something. RENAMING something and making a postit reminder of what and where you renamed, does the same thing as DELETE except rename is a recoverable action. Delete is NOT recoverable. > >Jennifer > >On Sep 9, 9:01 am, keep...(a)yahoo.com.invalid wrote: >> On Wed, 9 Sep 2009 07:54:14 -0700 (PDT), jlhwebgal <jgarcia95...(a)gmail.com> >> wrote: >> >> >Hello, >> >> >I recently purchased a Dell Studio XPS 435 which features the Intel i7 >> >CPU and 64bit Windows 7. It has 6mb of RAM. I have photoshop set to >> >65% Ram usage and disabled OpenGL Drawing. I don't have a problem >> >opening and editing jpg images thus far but psd's with layers will >> >stall the program at the first attempted edit where I get a (Not >> >Responding) message and have to force the program to close. >> >> >History is set to 20 and Cache Levels 3. >> >> >Assistance would be greatly appreciated. >> >> I think the 1st correction is 6 gigs of ram not mb. >> not sure why you'd disable OpenGL... I'd turn that back on also. >> >> You could probably lower the history unless you use them. Other than the fact I >> get 'not responding' on Vista HP, didn't happen with the XP machine. I can't >> think of 1 reason why you should get the not responding unless you're running > >> 32 bit PS on a 64 bit machine. Then again it is a windows OS. >> >> That machine has more horsepower than anything on the market now. Even if it >> were running 32 bit PS, there should be more than enough power to keep it >> running without that message. Buut that message will disappear, if you have >> some patience. I would suspect it would respond much faster than my 2 gig 32 >> vista HP. Then again it [I7] just may not be setup correctly. >> >> I read a review on this, and the only negative was the power supply, not to >> mention weighing 40 pounds. >> Next step thru all the PS settings. And see if the BIOS is configured correctly >> to make full use of the 6 gigs of ram. >> I'm thinking 32 bit PS will not use any more than 2 gigs ram, no matter how >> much is available. So you could probably up that 65% ram usage to 90-100%.
From: jlhwebgal on 10 Sep 2009 14:31
Hello, It appears the problem is now 1 step deeper.... I cannot start a blank document, type and then grab another tool without it going unresponsive (crashing - not responding) Thanks! |